Simply Nu U Beauty policy.

Privacy Policy, Return Policy, Refund Policy, Appointment Cancellation, and No-show Policy for Simply Nu U Beauty

Effective Date: 6-16-2023

This Privacy Policy, Return Policy, Refund Policy, Appointment Cancellation, and No-show Policy ("Policies") outline how Simply Nu U Beauty ("we," "us," or "our") collects, uses, discloses, and protects personal information, handles product returns, processes refunds, and establishes policies related to appointment cancellations and no-shows. These Policies apply to our beauty salon and website. Please read these Policies carefully to understand our practices.

1. Privacy Policy:

(a) Information We Collect:

We may collect the following types of personal information when you visit or use our beauty salon or website:

- Contact information (such as name, email address, phone number, and mailing address)

- Personal details (such as date of birth, gender, and preferences)

- Payment information (such as credit card details)

- Appointment and booking details

- Photographs or images (with your consent)

- Feedback, reviews, or testimonials

(b) How We Use Your Information:

We may use your personal information for the following purposes:

- Providing services, products, and information requested by you

- Scheduling appointments and managing bookings

- Processing payments for services rendered and product purchases

- Communicating with you about appointments, promotions, or other salon-related information

- Responding to inquiries, feedback, or complaints

- Analyzing and improving our services and operations

- Sending marketing communications (with your consent)

(c) Information Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your personal information with the following parties under specific circumstances:

- Service Providers: We may engage third-party service providers who assist us in operating our salon, such as payment processors, IT support, marketing agencies, or customer service providers. These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain its confidentiality.

- Legal Requirements: We may disclose your personal information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of our salon, customers, or others.

(d) Data Security:

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

(e) Your Choices and Rights:

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also choose to opt-out of receiving marketing communications from us. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

(f) Children's Privacy:

Our salon services and website are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take steps to delete the information.

(g) Changes to these Policies:

We may update these Policies from time to time. The updated version will be posted on our website with the revised "Effective Date." We encourage you to review these Policies periodically to stay informed of any changes.

(h) Contact Us:

If you have any questions, concerns, or requests regarding these Policies or our privacy practices, please contact us at:

Simply Nu U Beauty

Princeton, ON

Email: simplynuubeauty@outlook.com

2. Return Policy:

(a) Eligibility:

We accept returns for beauty supply products that are unused, unopened

, and in their original packaging. You may initiate a return within [X] days from the date of purchase. After this timeframe, we reserve the right to decline the return.

(b) Return Process:

To initiate a return, please contact our customer service team at simplynuubeauty@outlook.com or [phone number]. Provide us with the following information:

- Your name and contact details

- Order number or proof of purchase

- Reason for the return

(c) Return Authorization:

Our customer service team will guide you through the return authorization process. We may require additional information or documentation to process your return request.

(d) Return Shipping:

You are responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe delivery of the returned product. Please include a copy of your return authorization or proof of purchase inside the package.

(e) Refunds:

Once we receive the returned product and verify its eligibility, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be processed. The timing of the refund may vary depending on your financial institution.

3. Refund Policy for Services Rendered:

(a) Unsatisfactory Service:

If you are dissatisfied with the quality of a service rendered at our salon, please notify us within 4 hours after the service is rendered.

(b) Refund Process:

To request a refund for an unsatisfactory service, please contact our salon at simplynuubeauty@outlook.com or [phone number]. Provide us with the following details:

- Your name and contact information

- Date and time of the service

- Description of the service issue

(c) Evaluation:

Our salon manager or a designated representative will investigate and evaluate the service issue. We may request additional information or, if necessary, schedule a consultation to assess the concern.

(d) Refund Determination:

Based on the evaluation, if it is determined that the service did not meet our standards or your expectations, we will proceed with the refund process. The refund options include:

- Full Refund: In some cases, a full refund of the service fee may be provided.

- Partial Refund: Depending on the nature and extent of the service issue, a partial refund may be offered.

- Service Credit: Alternatively, we may offer a service credit for future visits.

4. Appointment Cancellation and No-show Policy:

(a) Cancellation:

To cancel or reschedule your appointment, you must provide a minimum of 24-hour notice. Failure to provide timely notice will result in a fee of 50% of your appointment fee to reschedule.

(b) Late Arrival:

If you arrive later than 15 minutes for your appointment, your appointment may be canceled, and a fee will apply. Please notify us if you anticipate being late.

(c) No-shows:

If you do not show up for your appointment without prior notice, you will be required to pay 50% of your appointment fee to rebook with us.

Please be aware that these policies are in place to ensure the efficient operation of our salon and to accommodate other clients. We appreciate your understanding and cooperation.

If you have any questions or need further clarification regarding these policies, please contact us at:

Simply Nu U Beauty

Princeton, ON

Email: simplynuubeauty@outlook.com

Thank you for choosing Simply Nu U Beauty.